PRIVACY POLICY

Nimu App, LLC (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to responsible handling of personal information. This Privacy Policy explains how information is collected, used, disclosed, stored, and protected when you use the NimuApp application, website, dashboard, or related services.

This Policy is intended to address applicable privacy requirements, including the GDPR where applicable and California privacy laws, including the CCPA as amended by the CPRA. The applicability of particular rights depends on your jurisdiction and our relationship with you.

1. INFORMATION WE COLLECT

A. Account Information

• Name
• Business or organization name
• Email address
• Telephone number
• Username
• Account identifiers
• Subscription information
• Customer-support communications

B. Property and Asset Information

• Property addresses
• Unit or room information
• Property identifiers
• Asset information
• Reservation or transaction reference information
• User-entered descriptions
• Notes concerning property or asset condition

C. Recordings and User Content

• Videos
• Photographs
• User notes
• Condition documentation
• Reports
• Audio where an audio feature is enabled and used
• Other information voluntarily submitted by Users

NimuApp is designed primarily to document physical spaces, property, and assets rather than individuals. However, recordings may incidentally contain personal information, such as a person’s image, voice, photograph, name, document, license plate, mail, computer screen, or other identifying information. Users are instructed to avoid unnecessarily capturing identifiable individuals or sensitive information.

D. Location Information

Certain NimuApp features may use location information to associate or verify a recording with a physical location. Depending on the feature and device permissions, this may include GPS or other location information. Location information may constitute precise geolocation or sensitive personal information under certain privacy laws. NimuApp uses such information for legitimate Service functions, including location-associated or location-verification features. Nimu App, LLC does not use precise location information for third-party behavioral advertising. Where required, NimuApp requests device permission before accessing location information.

E. Timestamp and Recording Metadata

• Date and time
• Device information
• Recording identifiers
• App version
• File information
• Location-verification information
• Upload information
• Other technical metadata necessary to operate documentation and verification features

F. Device and Technical Information

• Device type
• Operating system
• App version
• IP address
• Diagnostic information
• Crash information
• Security logs
• Service usage information

2. HOW WE USE INFORMATION

• Provide and operate NimuApp
• Authenticate Users
• Create and maintain accounts
• Record, upload, store, organize, and retrieve User Content
• Provide timestamp and location-related functionality
• Generate documentation and reports
• Maintain the integrity and security of the Service
• Detect fraud or misuse
• Troubleshoot technical problems
• Provide customer support
• Process subscriptions and transactions
• Improve functionality
• Communicate service-related information
• Enforce our Terms
• Establish, exercise, or defend legal claims
• Comply with applicable law

We do not use User recordings for unrelated third-party advertising.

3. LEGAL BASES FOR PROCESSING - GDPR

Where GDPR applies, Nimu App, LLC processes personal data under one or more lawful bases, including performance of a contract, consent where required, compliance with legal obligations, legitimate interests where not overridden by applicable individual rights, and establishment, exercise, or defense of legal claims where applicable.

Users may withdraw consent where processing is based on consent, subject to processing that remains lawful under another legal basis.

4. BUSINESS USERS AND CONTROLLER/PROCESSOR RELATIONSHIPS

When a business customer uses NimuApp to process personal data on its behalf, that customer may act as the Data Controller or Business, while Nimu App, LLC may act as the Data Processor, Service Provider, or Contractor, as applicable.

In those circumstances, Nimu App, LLC processes applicable personal data according to the customer’s lawful instructions and the applicable Data Processing Addendum. The business customer remains responsible for determining the lawful purpose for collecting or recording information and for providing notices or obtaining consent where required.

5. HOW WE DISCLOSE INFORMATION

Nimu App, LLC does not sell personal information and does not share personal information for cross-context behavioral advertising where “share” has that meaning under applicable California privacy law.

• Cloud hosting and storage providers
• Infrastructure providers
• Authentication providers
• Payment processors
• Customer-support providers
• Security providers
• Analytics and crash-reporting providers
• Professional advisers
• Government authorities when legally required
• Parties involved in a merger, financing, acquisition, restructuring, bankruptcy, or sale of business assets

Service providers are expected to process information subject to appropriate contractual and confidentiality obligations. Mobile telephone numbers, SMS opt-in information, and SMS consent information are subject to the additional restrictions in Section 16 below.

6. DATA RETENTION

We retain information only as long as reasonably necessary for the purposes for which it was collected, including providing the Service, maintaining legitimate business records, resolving disputes, preventing fraud, enforcing agreements, and satisfying legal obligations.

• Account status
• Subscription type
• Nature of the information
• User deletion requests
• Contractual requirements
• Security requirements
• Backup schedules
• Applicable law

When a User deletes content, the content may remain temporarily in secure backups or disaster-recovery systems before being permanently overwritten or deleted according to NimuApp’s backup schedule. Information required for fraud prevention, security, accounting, legal compliance, or dispute resolution may be retained where legally permitted.

7. SECURITY

Nimu App, LLC uses reasonable administrative, technical, and organizational safeguards appropriate to the nature of the information processed. Depending on system architecture and the feature involved, safeguards may include encryption during transmission, encryption at rest where implemented, authentication controls, access restrictions, logging, secure infrastructure, backup controls, and internal access limitations.

No electronic storage or transmission system can be guaranteed to be completely secure. Users are responsible for protecting their passwords, devices, and account credentials.

8. INTERNATIONAL DATA TRANSFERS

Information may be processed in the United States and other jurisdictions where Nimu App, LLC or its service providers operate. Where required by GDPR or other applicable law, Nimu App, LLC will use recognized safeguards for restricted international transfers, which may include Standard Contractual Clauses or another legally recognized transfer mechanism.

9. CALIFORNIA PRIVACY RIGHTS

• Know categories and specific pieces of personal information collected
• Know sources, purposes, and categories of recipients
• Request deletion
• Request correction of inaccurate personal information
• Opt out of the sale or sharing of personal information
• Limit certain uses or disclosures of sensitive personal information where applicable
• Exercise privacy rights without unlawful discrimination

Nimu App, LLC does not sell personal information or share it for cross-context behavioral advertising. Requests may be submitted to support@nimuapp.com. We may need to verify your identity before processing certain requests. Authorized agents may submit requests where permitted by law and subject to appropriate verification.

10. EEA/UK PRIVACY RIGHTS

• Access personal data
• Correct inaccurate information
• Request erasure
• Restrict processing
• Object to certain processing
• Receive portable data
• Withdraw consent
• Lodge a complaint with an applicable supervisory authority
• Exercise rights relating to certain automated decision-making where applicable

These rights may be subject to lawful limitations or exceptions. Contact support@nimuapp.com to submit a request.

11. ACCOUNT AND DATA DELETION

Users may request deletion of their account and associated personal information. Where required by the applicable application marketplace, account deletion may be initiated through functionality provided within the App. NimuApp may also provide an online method for submitting account-deletion requests.

Deletion is irreversible once completed. Certain information may be retained when legally required or reasonably necessary for security, fraud prevention, accounting, dispute resolution, or establishment or defense of legal claims. Backup copies may remain for a limited period until overwritten according to normal backup schedules.

12. CHILDREN

NimuApp is intended for adult users and is not directed to children. Users must be at least 18 years old unless a different minimum age is expressly authorized by Nimu App, LLC and permitted under applicable law. We do not knowingly solicit personal information directly from children through creation of a standard NimuApp account. If we learn that information was collected from a child in violation of applicable law, we will take appropriate steps.

13. THIRD-PARTY LINKS AND SERVICES

NimuApp may integrate with or link to third-party services. Their privacy practices are governed by their own policies, and Nimu App, LLC is not responsible for independent third-party privacy practices.

14. PRIVACY POLICY CHANGES

We may update this Privacy Policy as our Service, technology, legal obligations, or business practices evolve. The current Effective Date will appear at the top. Where legally required, we will provide additional notice or obtain consent before materially changing how existing personal information is processed.

15. CONTACT US

Nimu App, LLC

Email: support@nimuapp.com

Mailing Address: 2805 E. Oakland Park Blvd. #196, Fort Lauderdale, Fl. 33306

Privacy Policy: https://nimuapp.com/privacy

Terms of Service: https://nimuapp.com/terms

Privacy requests should include enough information for us to identify the relevant account and understand the request. We may request additional information where reasonably necessary to verify identity.

16. MOBILE INFORMATION AND SMS PRIVACY

Nimu App, LLC may collect a mobile telephone number and related messaging information when a User provides a telephone number, requests or agrees to receive SMS or MMS communications, responds to a message, or otherwise interacts with a NimuApp mobile-messaging program.

• Mobile telephone number
• Date and time of consent
• Consent source
• Consent language presented to the User
• Opt-in status
• Opt-out status
• Message-delivery information
• Message-interaction information
• Messaging preferences
• Technical records reasonably necessary to document and operate the messaging program

Nimu App, LLC may use this information to send communications the User requested or consented to receive; deliver account, security, documentation, invitation, reminder, report, transaction, support, and service notifications; maintain consent and opt-out records; respond to HELP requests; process STOP and other applicable opt-out requests; maintain messaging security; comply with telecommunications, carrier, industry, contractual, and legal requirements; and establish evidence of consent where necessary.

Mobile Information Non-Sharing Commitment:

Nimu App, LLC does not sell, rent, or share mobile telephone numbers, SMS opt-in information, or SMS consent information with third parties or affiliates for their marketing or promotional purposes. Text messaging originator opt-in data and consent will not be sold, rented, transferred, or shared with any third parties or affiliates for their marketing or promotional purposes.

Nimu App, LLC may provide mobile information to vendors and service providers solely as reasonably necessary to operate NimuApp’s communications infrastructure, including SMS delivery providers, telecommunications providers, hosting providers, security providers, and customer-support providers. Such providers may use the information only as necessary to provide services to Nimu App, LLC or as otherwise permitted or required by law and may not use NimuApp SMS consent information for their own independent marketing or promotional purposes.

Message frequency varies depending upon User activity, account activity, documentation requests, invitations, reservations, transactions, security events, support requests, and other NimuApp Service activity. Message and data rates may apply. Users may reply STOP to opt out of the applicable recurring messaging program and HELP for help, or contact support@nimuapp.com.